Updated: 3 months ago
Set Up a Lapsed Customer Campaign
Automatically encourage customers to return after a meaningful period of inactivity.
Boost Repeat Visits with EzeeGamification | StampEzee
See how EzeeGamification supports customer engagement, progress, and repeat visits.
Step-by-Step Guide
Choose the inactivity period
Select a period that reflects the normal visit cycle of your business. A café may use a shorter period than a business with less frequent purchases.
Create a relevant return message
Acknowledge the relationship, give a timely reason to return, and keep the tone helpful. Attach a sustainable reward only when it strengthens the campaign.
Prevent excessive messaging
Set recurrence and exclusions so customers are not repeatedly contacted while inactive or immediately after returning.
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